Raising Earth. (‘Raisingearth.com’, ‘we’, ‘us’, ‘company”, ‘website’ and/or ‘our’) is committed to protecting your privacy.
For the purpose of the Data Protection Act 1998, the data controller in respect of any personal data that you submit to us is Raising Earth, a company incorporated under UK law and whose registered office is at 21 Debdhill Road, Misterton, Nottinghamshire, DN10 4AQ.
For any further clarifications and questions, you can also directly contact us via email at firstname.lastname@example.org.
Definitions and Interpretation
a. Data – collectively all information that you submit to us via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
b. Cookies – a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
c. Data Protection Laws – any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
d. GDPR – the General Data Protection Regulation (EU) 2016/679;
e. UK and EU Cookie Law – the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
f. User or you – any third party that accesses the Website and is not either (i) employed by Raising Earth and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Raising Earth and accessing the Website in connection with the provision of such services; and
g. Website – the website that you are currently using, www.raisingearth.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
a. The singular includes the plural and vice versa;
c. A reference to a person includes firms, companies, government entities, trusts and partnerships;
d. “including” is understood to mean “including without limitation”;
e. Reference to any statutory provision includes any modification or amendment of it;
- For purposes of the applicable Data Protection Laws, Raising Earth is the “data controller”. This means that Raising Earth determines the purposes for which, and the manner in which, your Data is processed.
How we collect Data
- We collect Data in the following ways:
a. given to us by you; and
b. data is collected automatically.
Data that is given to us by you
6. Raising Earth will collect your Data in a number of ways, for example:
a. mail or through any other means;
b. When you purchase one of our products or services (such information shall include, but may not be limited to, your name, age, debit/credit card information, telephone number, postal address and email address). And about transactions, you carry out through the service, orders you place and the fulfilment of your orders.
c. When you register with us and set up an account to receive our products/services;
d. When you complete surveys that we use for research purposes (although you are not obliged to respond to them);
e. When you enter a competition or promotion through a social media channel;
f. When you make payments to us, through this Website or otherwise;
g. When you elect to receive marketing communications from us;
h. When you use our services;
7. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Data that is collected automatically
8. To the extent that you access the Website, we will collect your Data automatically, for example:
a. We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
b. We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
Data we may receive from third parties
9. We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in, for example, through Facebook. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service.
Our use of Data
11. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
a. Internal record keeping;
b. Improvement of our products / services;
c. Transmission by email of marketing materials that may be of interest to you;
d. Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;
e. To ensure that our Service is delivered in the most effective manner for you and your computer;
f. To administer, support, improve, optimise and develop our Service;
g. To carry out our obligations arising from any contracts entered into between you and us;
h. To provide customer service to you in relation to your use of the Service, to deal with enquiries and complaints relating to the use of the Service and to notify you about any changes to our service;
i. For internal marketing and demographic studies to improve the products and services that we provide; and for security purposes.
13. To produce reports which may be used, sold or published by us at our sole discretion provided that any data or reports will be anonymised and not refer to any individual user of the Services;
14. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
15. We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). You may not opt out of Service-related emails.
16. For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
a. Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
b. For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
c. If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
17. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
18. Any letters, e-mails, blog comments, responses on Social Media platforms such as Facebook, Pinterest, Instagram, Youtube, and Twitter, or questions written directly to us may be used as blog material for our audience unless specifically requested otherwise. (Part of) these letters or emails, questions or any other feedback may be used in newsletters, blog posts, columns or up-and-coming books.
Third Party Advertisements
19. To enhance your user experience or help us improve and measure our effectiveness, Raising Earth may embed code from third parties on the Service. Examples of such parties may include Facebook, Twitter, Pinterest, Google, YouTube, and others. These third parties may collect information about you including IP address, cookies in ways Raising Earth does not control.
20. This Site is affiliated with GoogleAd’s for the purposes of placing advertising on the Site. GoogleAd’s uses standard and widely-available tools for the placement and serving of ads, including those provided by Google, Inc. and its affiliates. We publish interest-based advertisements on the Site; that is, ads that are tailored to reflect your interests. To help understand your interests, GoogleAd’s, Google and our other advertising partners will track your behaviour on our website and on other websites across the Internet using cookies.
Who we share Data with
23. We may share your Data with the following groups of people for the following reasons:
a. Third party service providers who provide services to us which require the processing of personal data in order to enable us to fulfil your orders and provide you with the service to which you have subscribed;
b. Third party payment providers who process payments made over the Website – to enable third party payment providers to process user payments and refunds;
c. Relevant authorities – to facilitate the detection of crime or the collection of taxes or duties;
25. Raising Earth does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at email@example.com.
Keeping Data secure
26. We will use technical and organisational measures to safeguard your Data, for example:
a. Access to your account is controlled by a password and a user name that is unique to you.
27. Appropriate security measures will be adopted to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently unsecure and that we cannot guarantee the security of data you send over the internet.
28. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: firstname.lastname@example.org.
29. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
31. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
32. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
33. You have the following rights in relation to your Data:
a. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase – the right to request that we delete or remove your Data from our systems.
d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
e. Right to data portability – the right to request that we move, copy or transfer your Data.
f. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
34. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: email@example.com.
35. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
36. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
37. You may opt out from receiving any marketing or general communications from us at any time by notifying us in writing, contacting us at firstname.lastname@example.org or, alternatively, by following the procedure to ‘unsubscribe’ that is specified in the email that you receive.
Transfers outside the European Economic Area
38. Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA.
39. We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.
40. To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.
Links to other websites
Embedded content from other websites
42. Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Changes of business ownership and control
45. We may also disclose Data to a prospective purchaser of our business or any part of it.
46. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
48. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Raising Earth to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
52. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
53. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.